Posts

Collen Barrett: Leading With Luv

Image
It is sad news to learn of Colleen Barrett’s passing . Not only was she Southwest Airline’s Queen of Hearts, she was a true joy to work for and our best client by a million mile's Jacket worked with Southwest Airlines to update their office spaces, creating a vibrant environment that matched their personalities. It was a project of a career lifetime, offered only by the grace of authentic relationships and aligning corporate cultures . Our four-year project with SWA is one I call SWU (Southwest University) because we learned so much about so many things. SWA’s well-oiled teamwork machine was like a Master Class in corporate decision-making at its best. The positive and friendly environment inspired ownership so that each group collaborated in a way that flowed relatively smoothly from one team to another. Our Pink Jacket team worked with SWA , architecture, and contractor teams, and all teams needed to work in one direction toward one deadline.  If you’ve ever worked on a house pro

Navigating the Latest Changes in Email Authentication

Image
Navigating the Latest Changes in Email Authentication Google and Yahoo’s Updates  on SPF, DKIM, DMARC, and How it Affects Email Authentication & Deliverability   In the ever-evolving landscape of email, ensuring the security and authenticity of messages is  paramount . Google & Yahoo, key players in the realm of email services, have implemented changes to enhance email authentication protocols. We’ll try and distill this down to more plain language and what it means for you. We start with some technical aspects that need to be understood to have an actionable conversation. If you want you can skip down to that chunk, I’ll note it for ya. SPF (Sender Policy Framework): SPF is a widely used email authentication protocol designed to prevent email spoofing. It’s also been around for many many years, so it’s not exactly new per se. Google has introduced refinements to SPF to bolster its effectiveness in verifying the authenticity of email senders. This update aims to enhance the acc

5 Steps to Launch Your Ecommerce Branded Merch Store

Image
If you are a coffee shop, music venue, restaurant, bar, or other brick-and-mortar busines s, having an online merch store can boost your reach and revenue. It’s a great way to step into the world of e-commerce and give your most loyal customers a way to show you off as their favorite. Here’s a quick guide to get you started on selling swag to your super-fans. Define Your Brand : Think about your brand as a whole, and how you can craft merch designs that your current customer base will relate to. Figure out where you will be sourcing designs from. Consider the impact you want your merch to have. As silly as it is, the Texas gas station Buccee’s does a pretty dang good job of influencing visitors to leave with a piece of Beaver emblazoned merch. Sometimes, a successful merch design can simply be riffing off of your current branding. Choose an E-commerce Platform : Pick a platform like  Shopify  or  Square  that suits your needs and budget. Make sure it integrates well with payment system

Paid Vs. Organic Social Media: What's the Difference

Image
Social media is everywhere these days, and it’s not just for keeping up with friends and family. It’s also a powerful tool for businesses to connect with their audience. But when it comes to promoting your brand on social media, there are two main approaches: paid and organic.   Paid Social Media   Pros: 1. Reach a Larger Audience:  Paid social media allows you to reach a broader audience beyond your current followers. With targeted advertising, you can reach people who may not have heard of your brand otherwise. 2. Quick Results:  Paid ads can generate immediate results. Whether it’s driving traffic to your website or increasing sales, a paid social media campaign can deliver fast outcomes. 3. Precise Targeting:  Paid social platforms offer advanced targeting options based on demographics, interests, behavior, and more. This allows you to tailor your ads to specific audiences, increasing the chances of engagement and conversions. Cons: 1. Cost:  As the name suggests, paid social medi

Five Tips for Digital Marketing Your Festival

Image
FIVE TIPS FOR DIGITAL MARKETING YOUR FESTIVAL Festival season is sneaking up on us very quickly! Here are 5 digital marketing reminders to make the most out of your 2024 event. Let’s check it out! 1.  Craft Compelling Content : • Generate excitement by curating content as you head towards the festival. After you’ve announced your lineup, engage your audience with sneak peeks of festival experiences, show them what they can expect with evergreen videos from years past, or share captivating behind-the-scenes glimpses, artist stories, and audience member perspectives. 2.  Capture & Grow Your Audience : • Amplify your existing audience with a locked-in email and social calendar. Be sure you know what your talking points are each month during the lead-up to on-sale and the day of the festival. • Always be growing your contact lists, as this is what you’ll be able to rely on to grow your future ticket buyers. Capture their email both online during purchasing, on social media, and throug

Transform Online Engagement Into Real World Action

Image
  TRANSFORM ONLINE ENGAGEMENT INTO REAL-WORLD ACTION In today’s digital age, the line between the virtual world and plain ol’ reality continues to blur, presenting both opportunities and challenges for businesses aiming to connect online engagement efforts with tangible real-life actions. From driving foot traffic to physical stores to converting online leads into offline customers, the journey from clicks to bricks can be a daunting one. However, with the right strategies, any business can navigate this landscape confidently and drive results. The Challenge: Bridging the Online-Offline Divide One of the primary challenges businesses face in online marketing is ensuring that digital actions translate into real-world results. While the internet offers unparalleled reach and targeting capabilities, motivating consumers to take the next step is tough. Whether it’s visiting a store, attending an event, or making a purchase, digital marketing requires a strategic approach that goes beyond

Navigating the Latest Changes in Email Authentication

Image
  Google and Yahoo’s Updates   on SPF, DKIM, DMARC, and How it Affects Email Authentication & Deliverability   In the ever-evolving landscape of email, ensuring the security and authenticity of messages is  paramount . Google & Yahoo, key players in the realm of email services, have implemented changes to enhance email authentication protocols. We’ll try and distill this down to more plain language and what it means for  you. We  start with some technical aspects that need to be understood to have an actionable conversation. If you want you can skip down to that chunk, I’ll note it for ya. SPF (Sender Policy Framework): SPF is a widely used email authentication protocol designed to prevent email spoofing. It’s also been around for many many years, so it’s not exactly new per se. Google has introduced refinements to SPF to bolster its effectiveness in verifying the authenticity of email senders. This update aims to enhance the accuracy of SPF checks, reducing the likelihood of f